Reference

Legal Terms for India Accounts

2z2 sets out when you can use the account flow, how we keep request records, and what happens when you ask us to change your details.

IndiaLocal lawAccount recordsRequest changes

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Rules That Apply By Region

2z2 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

2z2 keeps this policy focused on the things that affect you most: whether access is allowed, how we store account records, and how we answer a legal request. Where local law permits, the account flow can continue for India, but if your location, age rule, or

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another legal condition is not met, we stop before the next step. We may use a UPI, Paytm, PhonePe, or Google Pay reference only to match your request to the right account record, confirm identity, or settle a dispute. That reference does not change your rights
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or our duties; it only helps us process the request accurately. If the law needs extra checks, we ask for them before any change is made.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST ROUTES

Where To Send Requests

If you need a correction, a copy of stored data, or a reason a request was declined, use the contact paths below. We check the message against your registered email or phone, then reply with the next step and any detail we still need. For India requests, we keep the process short so you can track it without sending the same facts again.

Team online

Support inbox

Send your request from the email linked to your account. We use it to verify the request, log the reason for the action, and reply with the next step.

In-app chat

Use chat when you want a quick correction or a question about access. We will ask for the matching account detail before we act on any change.

Request form

The form on our site is for data copies, deletion requests where allowed, and location questions. It keeps the request in one thread so nothing gets lost.

RECORD CARE

How We Handle Your Records

We handle records with a simple rule: only the data needed for access, security, and request handling stays visible to the team that needs it.

Data records

We keep the account fields, request timestamps, and support thread that are needed to show how a decision was made. When a record is no longer needed for legal duties, we archive or remove it under our retention rules.

Cookie use

Cookies help us keep your session intact, remember the page state, and spot unusual access. They are limited to the purpose they serve and do not let a request bypass verification.

Account security

We ask you to use the registered email or phone for changes, because that is how we confirm the request belongs to you. Where extra checks are needed, we ask before any edit is made.

Retention window

Retention depends on the reason the record exists: access checks, dispute handling, audit, or a legal duty. Once that purpose ends, we reduce what we keep or delete it if the law allows.

Change requests

If you want to update a name, contact field, or consent choice, send the exact change and the matching account detail. We confirm the request, then apply only the part we can action.

Contact route

For legal questions, use the support inbox, chat desk, or the form on our site. We route the message to the team that handles records, access, and account changes.

Questions About Your Legal Rights

These questions cover the points people usually ask before they send a legal request. If your situation is different, use the same contact paths and tell us what you want to change, see, or confirm. We will answer with the applicable rule, the record we need, and the next step, always within the limits of local law.

Yes. Use your registered contact path and ask for the record set you want. We verify the request against the account, then share what we can under local law and our retention rules.

Yes. Send the exact field and the matching account detail. We check the request against the record trail and update only what can be changed without affecting audit or legal duties.

Access depends on local law. If your location is not permitted, we stop the flow and do not create or open the account until the legal position allows it.

We keep records only as long as needed for access checks, support, dispute handling, security, and legal duties. After that, we archive or delete them under our retention rules.

We confirm the request through the registered email or phone, then compare it with the account history. If we need more detail, we ask through the same channel before acting.

Send it through support inbox, in-app chat, or the form on our site. We route it to the team that handles records, access, and account changes.

Cookies help us keep the session stable and detect misuse, but they do not change your request. We still rely on the account record and the contact path you choose.

Legal Terms for India Accounts

Where To Send Requests

Support inbox

In-app chat

Request form

How We Handle Your Records

Data records

Cookie use

Account security

Retention window

Change requests

Contact route

Questions About Your Legal Rights

01 Can I ask what data you store?

02 Can I correct my account details?

03 What if my location is not permitted?

04 How long do you keep records?

05 How do you confirm a request?

06 Where should I send a legal question?

07 Do cookies affect my request?

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