Reference

2z2 Privacy Policy for your account

This Privacy Policy explains how we collect, use, store, and share the data tied to your 2z2 account, including details you enter, payment records, cookies, and support chats.

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What this policy covers in India

2z2 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When local law permits access, this policy applies from the moment you open an account and continues while you use it, send support messages, or make a payment. We may collect the details you type, device and browser signals, cookies, transaction references, and records from checks

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needed to keep accounts in order. That data helps us process UPI, Paytm, and PhonePe activity, stop misuse, answer requests, and meet legal duties. If a rule in your state or territory requires a tighter standard, we follow the tighter standard for that location. We keep
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records only as long as they serve a stated purpose, then remove, mask, or archive them under our retention rules. You can ask for correction, access, deletion, or a copy of records where local law allows it, and our reply will explain any limits that apply.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST ROUTE

How to reach 2z2 on privacy

If you want to make a privacy request, use the route that matches the record you need changed. We answer written requests by email, handle account-linked requests inside support, and accept signed requests when a local rule or a formal process asks for them. We may ask for a short identity check before sharing or changing anything, because the request must belong to the right account.

Team online

Privacy email

Write to [email protected] for access, correction, deletion, or a copy of the data tied to your account. We use this path for requests that need a written trail and a clear response time.

In-account support

Use the support form from your account when you want a faster route for account-linked data questions. We can match the request to your profile and keep the conversation inside one thread.

Signed request

If your local rule or your own process needs a signed request, send it to our mailing address shared inside the account area. We will reply with the documents needed before we act.

SAFE HANDLING

How we handle your data

We keep this policy practical: only the data needed to run your account, log payments, keep sessions stable, and answer support stays in active use.

Data use

We collect only the details needed to create your account, check identity where local law asks for it, process deposits and withdrawals, and answer support messages. We do not use those records for unrelated purposes.

Cookies

Cookies store session state, language choice, and page preferences. They help us keep your return visit recognised without asking you to repeat the same steps every time.

Account checks

We protect account access with password checks and, where available, extra verification when a change looks unusual. If you think someone else can reach your account, contact us at once so we can lock it down.

Retention

We keep payment logs, support threads, and verification records only for the period needed for operations, dispute handling, and legal duties. When that period ends, we remove or mask them under our retention rules.

Change requests

You can ask for correction, access, deletion, or a copy of the records we hold, where local law allows that action. We may need a short identity check before we make the change.

Local law

If a request conflicts with local law, we explain the reason and follow the stricter rule that applies to your location. That keeps the policy workable across India without over-collecting data.

Common questions about this policy

These answers focus on the data we hold, why we hold it, and how you can contact us about a correction or deletion request. If your request depends on local law, we will say so in plain words and tell you which part we can complete. Use the same account-linked contact path so we can match the request to your record without delay.

We may hold the details you enter for account setup, identity checks, payment routing, support messages, and device logs. We keep the scope narrow and only use each item for the purpose tied to your account.

Payment records help us confirm that a deposit or withdrawal belongs to you, match the right wallet trail, and resolve disputes. We keep them only as long as required for operations and legal duties.

Yes. Cookies remember your session, language choice, and page state so you do not need to repeat the same steps every time. They do not change your account controls or store more than the site needs.

We keep records for the time needed to run the account, answer support, handle audits or disputes, and meet legal duties. After that, we remove, mask, or archive them according to our retention rules.

Yes, you can ask us to correct, access, or delete data where local law allows it. We may ask for a short identity check first so we do not release your records to the wrong person.

If local law limits what we can share or erase, we will explain that in the reply and tell you the next allowed step. We never promise a result that the law does not permit.

2z2 Privacy Policy for your account

How to reach 2z2 on privacy

Privacy email

In-account support

Signed request

How we handle your data

Data use

Cookies

Account checks

Retention

Change requests

Local law

Common questions about this policy

01 What data do you collect from me?

02 Why do you use my payment records?

03 Do you use cookies on this page?

04 How long do you keep my records?

05 Can I ask for correction or deletion?

06 What if local law limits my request?

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